Privacy Policy

Information handling practices for our marketing and public informational services.

Scope of Policy

This notice describes the public website's business inquiry form. It does not authorize the submission of Protected Health Information (PHI). Ask our team about service terms and any required privacy agreements before sharing patient information through an approved operational channel.

Information Collection

We collect business contact information solely through voluntary submission via our contact forms. This includes:

  • Contact Name
  • Organization Name and Type
  • Business Email Address and Phone Number
  • Geographic Service Area (City)
  • General Operational Requirements

Usage of Information

Inquiries are emailed to the Great Lakes Medical Transit business inbox to evaluate service needs and respond. The website uses Replit hosting, Resend email delivery, and the receiving email provider to process the submission. Do not include confidential patient information. Business inquiries are not submitted to a public directory or mailing list by this form.

Technical Information and Retention

The hosting and email services may process technical information such as IP addresses and delivery logs. The inquiry endpoint uses a temporary IP-based limit to reduce spam. Inquiry content is sent to our email inbox rather than saved as an order in the dispatch system. To ask about an inquiry or request its deletion, contact the address below. The portal uses a session cookie when you sign in.

Medical Information Disclaimer

Our public contact forms are designed strictly for business-to-business logistics inquiries. Users are explicitly instructed to never submit patient names, prescription details, or any other Protected Health Information (PHI) through the public marketing site.

Contact Us

For questions regarding our privacy practices or to request the deletion of a submitted inquiry, please contact our operations team at greatlakesmedicaltransit@gmail.com.