24/7 STAT Medical Courier

Urgent medical item transport requested by phone at any hour, overnight, weekends and holidays included.

STAT means one thing: the run is requested because you called, not because it was on the schedule. Dispatch answers at any hour, overnight, weekends and holidays, from our base in Melvindale, inside the area we serve.

Call (313) 978-0496. Dispatch answers, reviews the pickup location, destination and handling requirements with you, and tells you what it can confirm for the run. There is no web form to wait on and no next-morning queue for the conversation.

What We Take on a STAT Basis

  • Clinical specimens that cannot hold until the next scheduled collection (see specimen transport)
  • Pharmacy deliveries to a facility that needs something tonight (see LTC pharmacy cycle runs)
  • Medical supplies and equipment moving between sites
  • Records and inter-office transport on a deadline
  • Urgent care and clinic pickups outside normal hours

Why the Base Location Matters

Our base is in Melvindale, at the centre of the six cities we serve. By our own estimate each city is roughly fifteen minutes' drive from the base. That is a planning figure for distance, not a promised arrival time: actual timing depends on traffic, the specific address and the other work dispatch is handling.

What You Get on the Run

The same record as any other job, not a stripped-down emergency service: recorded custody events, photo evidence at the delivery location, and the order history and downloadable proof of delivery in the client portal afterwards. An urgent run is exactly when the record most needs to be right.

What We Are Not

We move items, not people. We are not an ambulance service, not a non-emergency medical transport provider, and not a substitute for emergency services. If someone is having a medical emergency, call 911. We exist for the specimen, the medication, the equipment and the records.

Coverage

Melvindale, Dearborn, Taylor, Allen Park, Southgate and Wyandotte, with no excluded areas within those six cities. We do not run outstate Michigan routes.

Frequently Asked Questions

Is STAT really available overnight?

Yes. Dispatch operates 24/7, and STAT requests can be made at any hour, including overnight, weekends and holidays.

How fast can you get there?

We do not publish a response time. Call dispatch with your location and requirements, and dispatch will tell you what it can confirm for your run.

Is there a surcharge for after-hours work?

Pricing depends on the run. Call dispatch with the details and ask about pricing before you commit.

Do you carry patients?

No. We transport medical items only. Patient transport is a different service and not something we provide.